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Register

What are the steps to register GovDeals Auto, Inc?

Before proceeding, it is important to read and understand the terms and conditions of the auction, which can be found below:
As we specialize in the sale of assets for banks and financial institutions, it is essential to note that our sales are strictly based on delivery. We provide complimentary delivery within a 1,000-mile. For distances exceeding 1,000 miles, a flat rate of $0.70 per mile will be incurred, irrespective of the asset’s type or size.

Payment:
Upon the closure of the auction, buyers are required to settle the full payment for the vehicle within 24 hours. Please note that we exclusively accept Bank Wire Transfers for successful purchases. Credit cards, PayPal, cashier’s checks, and vehicle trade-ins will not be considered as valid payment methods.

For Bank Wire Transfers, you will receive an order confirmation email containing detailed payment instructions within 24 hours of winning the auction. This email will specify the recipient’s bank account details, including the account number, routing number, and wire reference number necessary for your transaction. It is crucial to ensure that the correct payment reference is included in the transfer to link your payment to your order. If you do not receive the email, please check your “junk mail” or “spam” folder, as we make every effort to ensure the delivery of these emails.

Please be aware that failure to complete the full payment within the specified time frame stated on the invoice, or within the expressly agreed period, will result in the closure of your account without the possibility of creating a new account. Additionally, the vehicle will be automatically re-listed.

Delivery
Once your payment is verified, we will let you know to coordinate the delivery and ensure the item is transported to your designated location. The delivery process begins within 48–72 hours of verifying your payment, regardless of the item’s current location. Here are the specific delivery methods for different types of assets:

Vehicles (including cars, SUVs, pick-ups, and classic cars): Transported in enclosed trailers for secure delivery.
Please note that all transported assets are fully insured during the delivery process.

The delivery timeline may vary based on the destination. The maximum delivery period within the US is 14 days, and 22 days for deliveries to Canada. We offer complimentary delivery within a 1,000-mile. For distances exceeding 1,000 miles, a flat rate of $1 per mile will be applied, regardless of the asset type or size.

Warranty and Peace of mind:
You can have peace of mind when bidding with GovDeals Auto, Inc, as your new vehicle is covered by our 6-Month Limited Warranty/10,000 miles (from the time you take possession) and 14-Days reject or refund policy.
The three types of coverage are:
– 6 months from the vehicle purchase date or when your vehicle has been driven 10,000 miles
– 6 months for other assets, from the asset’s purchase date
– 14-Days reject or refund policy
Under the Limited Warranty, we cover repairs on all assemblies and parts on the asset, except:
– Interior or exterior cosmetic imperfections (all imperfections are shown on the asset’s gallery page)
– Replaceable/wearable parts
– Recommended maintenance
– Aftermarket accessories
Please note that the 6-Month Limited Warranty/10,000 miles cannot be transferred to someone else. Additionally, the warranty may be extended for up to 5 years. If you wish to purchase an extended warranty for your asset, please contact us.

Return/Reject Policy:
We provide a 14-day return/reject policy, effective from the day you receive the item, regardless of the time of day. During this period, you can test the item for up to 1,000 miles in the case of vehicles, or unlimited hours for other assets, and return or exchange it for any reason, no questions asked.
It’s important to note that we cannot accept a return if the vehicle or asset has been:
– In an accident or damaged
– Modified
– Altered from its original delivered condition
– Used as collateral for a loan, also known as an encumbrance.
In the event of a rejection, we will issue a full refund of the payment. All refunds are processed within 48–72 hours, and delivery charges are free.

NOTE:
It’s important to note that placing a “Make Offer” or “Buy Now” on a product constitutes a contractual agreement. By doing so, you are committing to purchase the item if you emerge as the winning “Offer”, even if you later change your mind. Therefore, we advise users to only “Make Offer” or “Buy Now” on items they are genuinely interested in purchasing, as “Make Offer” or “Buy Now” on a product prevents others from obtaining the item.

By clicking the "Continue" button below, I hereby agree to and accept the terms and conditions.

How to Bid

What is the process for submitting a bid?

We guide you through the steps of bidding at GovDeals Auto, Inc:

To place a bid, you must first have an account. Please log in by clicking the Login button. If you do not yet have an account, select Register here.

1. Choose the vehicle on which you wish to bid.

2. Enter your bid amount and click the Place Bid button. Please note that your bid must exceed the starting price.

3. Confirm your bid by clicking the Confirm Bid button. Remember, all bids are binding and cannot be canceled or removed from the website.

4. Access My Dashboard and select My Bids to review your bidding history.

5. Monitor the auction countdown to determine if you have won one or more auctions.

6. Once the auction concludes, we will notify you via email regarding the outcome of your bids. You will receive a separate notification for each successful bid.

Bid Winner

How do I know if I have won an auction?
  • Upon successfully winning an auction, our system will automatically send a notification to the email address associated with the High “Bid” or “Buy Now” account. This email will contain the invoice and detailed instructions to complete the purchase, including the necessary steps for making the payment via wire transfer. It’s important to note that the invoice will provide specific payment instructions.

    In case the email is not immediately visible in your inbox, please check your “junk mail” or “spam” folder to ensure that the notification is not overlooked. We strive to ensure the delivery of these important communications and encourage recipients to monitor their email folders accordingly.

    Please be advised that payment for the vehicle and all associated assets can only be made through Bank Wire Transfer.

    GovDeals Auto, Inc does not accept any other form of payment, including Credit Cards, PayPal, Cashier’s Check, or vehicle trade-ins.

    Making a bank wire transfer involves the following steps:

    1. Contact your bank: Begin by contacting your bank either in person, over the phone, or through online banking to initiate the wire transfer process.

    2. Provide recipient details: You will need to provide the recipient’s name, account number, and the bank’s name and address. In this case, you will need the details provided in the invoice received after winning the auction.

    3. Verify fees and exchange rates: Your bank will inform you about any fees associated with the wire transfer, as well as the exchange rate if the transfer involves a different currency.

    4. Initiate the transfer: Once you have provided all the necessary recipient details and verified the fees, instruct your bank to initiate the wire transfer.

    Regarding the email notification, it’s important to check your “junk mail” or “spam” folder if you don’t see the email in your inbox, as it may have been filtered there. This will help ensure that you receive and review all the necessary details and instructions for completing the purchase.

    – Bank name and address
    – Account name and address
    – Account number
    – Routing number
    – Wire reference number

    After completing the bank wire transfer, kindly upload the payment confirmation receipt as specified on the invoice.

    For international customers, it’s important to note that intermediary banks involved in the wire transfer process may impose additional processing fees. These fees are separate from the charges levied by the originating bank and will be deducted from the wire transfer amount. When making the payment, please consider these additional fees and ensure that the total amount sent covers all associated charges.

    All “Bids” or “Buy Now” are considered final, meaning that if your “Bid” or “Buy Now” is accepted, you are obligated to complete the purchase. It’s crucial to ensure that you are fully committed to purchasing the vehicle before placing an “Bid” or “Buy Now”. If you have any doubts about proceeding with the purchase, we advise refraining from placing an “Bid” or “Buy Now” to avoid any potential issues.

Payment Process

How do I pay GovDeals Auto, Inc?

All assets are insured during transportation to provide you with peace of mind and protection throughout the delivery process.

Please note that the delivery time may vary depending on the location. Typically, the maximum delivery time frame within the US is 14 days, while it’s 22 days for Canada. To offer added convenience, we provide free delivery for the first 1,000 miles. However, a charge of $0.70 per mile will apply after the first 1,000 miles, regardless of the type and size of the asset.

Shipping Fees

What is the price for delivery with GovDeals Auto, Inc?

The delivery timeline may vary based on the destination. The maximum delivery period within the US is 14 days, and 22 days for deliveries to Canada. We offer complimentary delivery within a 1,000-mile. For distances exceeding 1,000 miles, a flat rate of $0.70 per mile will be applied, regardless of the asset type or size.

Warranty and Peace of mind:
You can have peace of mind when bidding with GovDeals Auto, Inc, as your new vehicle is covered by our 6-Month Limited Warranty/10,000 miles (from the time you take possession) and 14-Days reject or refund policy.

The three types of coverage are:
– 6 months from the vehicle purchase date or when your vehicle has been driven 10,000 miles
– 6 months for other assets, from the asset’s purchase date
– 14-Days reject or refund policy

Under the Limited Warranty, we cover repairs on all assemblies and parts on the asset, except:
– Interior or exterior cosmetic imperfections (all imperfections are shown on the asset’s gallery page)
– Replaceable/wearable parts
– Recommended maintenance
– Aftermarket accessories

Please note that the 6-Month Limited Warranty/10,000 miles cannot be transferred to someone else. Additionally, the warranty may be extended for up to 5 years. If you wish to purchase an extended warranty for your asset, please contact us.

Transportation

How will my product be transported?

We are committed to ensuring your satisfaction with your purchase from GovDeals Auto, Inc. That’s why we offer a 6-Month Limited Warranty/10,000 miles and a 14-Day reject or refund policy for all assets sold on our platform, starting from the time you take possession.

During this period, you have the opportunity to thoroughly test the vehicle for up to 1,000 miles, or evaluate other assets for unlimited hours, and return or exchange it for any reason, no questions asked.

Please note that we are unable to accept a return if the vehicle or asset has been:

– Involved in an accident or damaged
– Modified or altered from its original delivered condition
– Used as collateral for a loan, also known as an encumbrance

In the event of a rejection, GovDeals Auto, Inc will promptly issue a full refund, with all refunds processed within 48-72 hours. Additionally, delivery charges are waived.

We are dedicated to providing a seamless and worry-free experience, and we look forward to assisting you throughout the process.

Money Back Guarantee

How am I guaranteed using GovDeals Auto, Inc services?

At GovDeals Auto, Inc, we provide a 30-day 100% Money-Back Guarantee for all our customers and a 5-day Inspection Period along with a Full Warranty provided by our Company.
You are allowed to drive and inspect the product during 30 days and make sure that it meets your expectations and is in the condition described on our website. If you decline the product, we will arrange for the item to be picked up and shipped back at our expense and we will initiate the refund process to your account within 24 hours. 
Please remember that every product listed on our website has undergone thorough verification and inspection by our mechanics prior to being included in any bid. We can also provide a Mechanical Report as proof of this verification.

General Information

What is a “Blind Auction”?

It is as straightforward as extending to us the offer you find most advantageous.

If you are the highest bidder, we will contact you.

⦁ Blind auctions allow users to hide the bid placed on the vehicle. That is to say, no user knows the bid placed by the other person at any time, but only has access to the bid placed for the product.
⦁ This way of operating blind auctions is very favorable for users, since prices are hardly inflated and any economic amount, however small, can be bid. In this way, users have access to a market with much fairer prices, in which any type of person can participate. The values of GovDeals Auto, Inc are based on honesty, respect and ethics in order to build a notorious community of users, which favors relationships of trust. A different auction model that has had great success in countries such as the United States, and is currently available through the Internet on the GovDeals Auto, Inc website.
⦁ Our primary objective at GovDeals Auto, Inc is to become the premier platform for vehicle auctions—both new and used— so that any user can access the purchase of a vehicle without having to pay intermediaries, and the buyer can access more equitable prices than those usually found in the market.

Upon verification of the payment, we will proceed to notarize the documents at our Public Notary. The product will be delivered along with all relevant documents and the keys.

The estimated delivery timeframe ranges from 3 to 10 business days.

No, we only do online transactions at the moment.

We do not have a showroom available and the number of employees does not allow us to perform transactions within the warehouse.

- In the «Contact Us» section you can find GovDeals Auto, Inc physical address and visit our office.
- You can read our online reviews.
- Simply contact us directly by phone and find out any information you are interested in.

Registration is free.

Your ID data is required to verify your identity and issue invoices.

*You may request details of personal information which we hold about you under the Data Protection Act 1998.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

After the auction ends, all participants will receive a notification of the final result. In the “My Control Panel” section, the participant who won the auction will see the won product.

Being a blind auction, the bids are not visible to other users.

Offers cannot be canceled.

By bank wire transfer to our account within 2 business days of placing your purchase order. In the payment description, you must specify the Wire Reference Number provided.

As soon as the documents are prepared, it will go into the READY FOR PICKUP status. The time required for the product to be delivered varies between 2 and 10 days after payment, depending on its location and the speed of preparation of the documents by the supplier.

No. The user does not have the right to withdraw their bid for the product after the auction has ended. Once the bid is made, the user is legally bound.

If the user refuses to pay for the won product, a penalty will be imposed on him and his account will be blocked. This user will no longer have the right to participate in further auctions. The account can be reactivated only at the discretion of GovDeals Auto, Inc and only after the user who violated the agreement has paid all penalties.

Penalties are assessed at 2% of the product's price.

How to Buy Now

What is the "Buy Now" process?

"Buy Now" is the simplest way to buy on our website. When you see the "Buy Now" icon or a "Buy Now" price in a listing, you have the opportunity to purchase the item right away at a fixed price without waiting for an auction to end.

To purchase an item with "Buy Now":
Decide whether you're willing to buy the item for the "Buy Now" price.
Click the "Buy Now" button, and then confirm your order.
You will receive the Purchase Agreement via email within 24 hours.
Upon signing the document, you will receive the wire instructions necessary to complete the payment.

Still can't find an answer?

Our dedicated support team is ready to help you with any specific questions.